Shipping policy
Shipping Policy
Processing time: Orders are processed and shipped within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Shipping area: We ship to multiple countries within the European Union and to the United Kingdom, Canada, and the United States.
Shipping costs: Shipping costs are weight-based and calculated at checkout based on the weight of your order. From a certain order amount, we offer free shipping — the exact amount can be found on our shipping costs page.
Carriers: We ship via PostNL, DHL, and DPD. The choice of carrier depends on your location and the weight of the order.
Delivery time: The estimated delivery time is automatically displayed at checkout, depending on your location and chosen shipping method.
Estimated delivery times (after processing):
- Netherlands: 1–2 business days
- Belgium & Germany: 2–4 business days
- France, Italy, Spain, Portugal: 4–7 business days
- Other EU countries: 5–10 business days
- Outside the EU (US, UK, Canada): 7–14 business days
Delivery times are indicative and may vary due to carrier circumstances.
Questions? Do you have questions about your order or shipping? Please contact us via our contact page.