Right of withdrawal

Your right of withdrawal

As a consumer, you have the right to withdraw from your purchase within 14 days without giving any reason. This is also known as the cooling-off period or the right of withdrawal.

From 19 June 2026: the withdrawal button

Under the Omnibus Directive (EU 2019/2161), all online shops selling to buyers in the EU are required to provide a clearly visible withdrawal button. You can use this button to exercise your right of withdrawal easily and directly.

How does it work?

You have 14 days after receiving your order to withdraw.
You do not need to give a reason.
After withdrawing, you have another 14 days to return the product.
We will refund the purchase price, including standard shipping costs, as soon as possible, and no later than 14 days after receiving your return.